Punctual transport for every need
For those undergoing periodic checks or therapies, transport reliability is essential. We guarantee absolute punctuality, an always-present crew and comfortable vehicles for any kind of medical visit.
Recurring service for dialysis and oncology
For dialysis, radiotherapy or chemotherapy patients we organise a recurring service with fixed schedule, the same crew when possible and discounted rates for continuous packages.
Tailored to the patient
We plan the fastest route, manage waiting times at the facility and bring the patient back home in complete safety.
What's included
- Transport for specialist visits and diagnostic exams
- Recurring service for dialysis, radiotherapy, chemotherapy
- Vehicle suited to ambulatory or wheelchair patient
- Tailored schedules and routes
- Optional companion on board
Medical Visits: the complete guide
Our medical visits service is one of the most requested offerings in Italy's private medical transport sector. AmbulanzaClick.it specialises in this type of service and operates in every Italian region, from the North (Lombardy, Piedmont, Veneto, Emilia-Romagna, Liguria, Friuli-Venezia Giulia, Trentino-South Tyrol, Aosta Valley) to the Centre (Lazio, Tuscany, Marche, Umbria, Abruzzo, Molise) and the South and Islands (Campania, Puglia, Basilicata, Calabria, Sicily, Sardinia). Every ambulance used for our medical visits service is authorised by the regional health authority, regularly maintained and subject to metrological checks of the on-board electromedical equipment.
When it comes to private ambulance and medical transport, working with qualified operators is essential: every crew is made up of rescuers certified to regional 118 standards, with valid and up-to-date BLSD-PBLSD courses, plus nurses and doctors for services that require them. Staff training is the first safety pillar, together with vehicle setup. For our medical visits service we mainly use type-A (advanced rescue) and type-B (medical transport) ambulances, chosen case by case based on the patient's clinical condition and on instructions from the treating physician or referring hospital.
When to request Medical Visits
The service is aimed at private citizens, families, care homes, private clinics, insurance companies, travel-assistance brokers, tour operators, film productions, event organisers and businesses. The most common situations include:
- Scheduled transfer between hospital and home after discharge
- Movement of non-ambulatory patients for specialist visits
- Out-of-region ambulance transport to high-specialty centres
- National and international medical repatriation
- Continuous cycles of dialysis, chemotherapy, radiotherapy
- Medical coverage of demonstrations, concerts, festivals, film sets
- Urgent and elective inter-hospital transfers
Transparent rates for medical visits
The cost of a private ambulance for medical visits is calculated on objective parameters and provided in writing before service confirmation. The main factors are: total mileage (round trip), crew type (rescuers, nurse, doctor), any extra equipment (lung ventilator, multi-parameter monitor, syringe pump, neonatal incubator), time of day (day, night, holiday) and waiting time at facilities. For long-distance transport and out-of-region ambulance trips we apply flat-rate pricing with progressive discounts based on kilometres covered.
For patients needing recurring service, e.g. tri-weekly dialysis cycles, we offer discounted packages with rates up to 30% lower than single trips, the same dedicated driver and customised times. All our quotes are free, detailed and non-binding: call us at 080 6650062 for a tailored offer in minutes, or visit our pages on ambulance rates and ambulance transport costs.
Medical Visits long-distance and out-of-region
AmbulanzaClick.it is Italy's leading provider for long-distance transfers. We regularly cover routes such as Milan-Rome, Rome-Naples, Turin-Bari, Bologna-Catania, Florence-Palermo, Genoa-Reggio Calabria, transfers to internationally recognised hospitals (San Raffaele Milan, Policlinico Gemelli Rome, Humanitas Rozzano, Pascale Naples, Istituto Tumori Milan) and from any Italian location to the major islands (Sicily and Sardinia) with on-board ferry crossings. Planning includes optimal routing, scheduled stops for patient care, crew meals and management of any clinical emergencies en route.
For more details visit our pages on out-of-region ambulance transport and long-distance national ambulance, or to medical repatriation national and international.
Safety, quality and certifications
Patient safety is our top priority. We apply standard operating procedures inspired by the Italian Ministry of Health, the Istituto Superiore di Sanità (ISS) and the regional 118 emergency protocols. Our ambulances comply with UNI EN 1789 (medical vehicles and equipment – ambulances) and UNI EN 1865 (patient handling systems).
All crews are covered by professional motor insurance and dedicated RCT/RCO with adequate caps for medical service. Every job is tracked via a proprietary GPS system that lets the customer follow the vehicle's movement in real time on request. After the service we issue a full intervention report with times, route, vital signs recorded and signature of the responsible medical operator.
Crew and on-board equipment
For our medical visits service we use ambulances equipped with everything required by current regulations:
- Semi-automatic defibrillator (AED)
- Multi-parameter monitor: ECG, SpO2, NIBP
- Electric secretion suction unit
- 5L and 7L oxygen cylinders
- Compliant self-loading stretcher
- Folding carry chair
- Vacuum mattress
- Paediatric and obstetric kit
- Full PPE for crew and patient
- Climate control in the patient compartment
Booking and contact
Booking our medical visits service is quick and easy. For scheduled services we recommend at least 24-48 hours' notice; for emergencies we answer immediately on our direct line 080 6650062, available 24 hours a day, 7 days a week, holidays included. You can also fill in the form on the contact page to get a written quote by email within 60 minutes. For businesses, care homes and insurance companies we set up dedicated contracts with deferred billing and a single point of contact: request a commercial proposal via the become a partner.
If you need preliminary information on how the service works, on the documents required for medical repatriation, on insurance reimbursements or on tax deduction of expenses, please consult our FAQ section and the how it workspage. For legal details please read our terms of service and the privacy policy, drafted in compliance with the GDPR (EU Regulation 2016/679) and with the Italian Data Protection Authority guidelines.
Frequently asked questions about Medical Visits
Can I set up a recurring service?
Yes, we run weekly or monthly scheduled transports for dialysis, radiotherapy, chemotherapy and other recurring therapies, with dedicated rates.
Does the crew wait during the visit?
Yes, on request the ambulance waits for the patient for the return trip home.
How much does the medical visits service cost?
The cost of our medical visits service depends on distance, patient type, the crew required (rescuers, nurse, doctor) and the time of day. Urban rates start from around €80, while for long-distance national routes we provide a free personalised quote within minutes. Call our direct line 080 6650062 for an immediate offer.
In which Italian cities is the medical visits service available?
The medical visits service is available across all 107 Italian provinces: Milan, Rome, Naples, Turin, Palermo, Genoa, Bologna, Florence, Bari, Catania, Venice, Verona and every provincial capital and smaller town. We operate 24 hours a day, 7 days a week, holidays included. To book call 080 6650062.
Is the ambulance authorised and compliant with health regulations?
Yes, all our ambulances are authorised by their region under D.M. 553/87 and subsequent amendments, with annual ASL inspection. Crews are trained to regional 118 guidelines (BLSD, PBLSD, basic and advanced PTC) and covered by a dedicated RCT/RCO policy. Every vehicle has a semi-automatic defibrillator (AED), O2 cylinder, suction unit, multi-parameter monitor and self-loading stretcher.
Can I pay by bank transfer or credit card and receive a tax-deductible invoice?
We accept bank transfer, credit/debit card (on-board POS), Satispay, cash and deferred billing for businesses and contracted healthcare facilities. We issue medical invoices that are 19% tax-deductible in your tax return (730 / Modello Redditi PF). The document is sent by email within 24 hours of the service.
How do I book the medical visits service?
To book the medical visits service simply call our direct line 080 6650062 (24/7) or fill in the quote request form on the contact page. For scheduled bookings (visits, dialysis, discharges) we recommend contacting us at least 24-48 hours in advance to guarantee crew availability.
Do you operate on holidays and at night?
Yes. The service is active 24 hours a day, 365 days a year, holidays included (Christmas, New Year, Easter, Ferragosto). Night-time (10pm – 6am) and holiday rates have a small surcharge over the base price, always communicated in the quote before service confirmation. No hidden costs.
All medical transport services
Browse the other AmbulanzaClick.it solutions to find the service that best fits your needs:
Medical Visits in the main Italian provinces
The service is available across Italy. Find your reference province:
Resources and official sources
Find out more about regulations and guidelines on medical transport from official sources:
- Italian Ministry of Health — national regulations on medical transport.
- Istituto Superiore di Sanità (ISS) — health guidelines and clinical protocols.
- 118 Italia — national emergency-urgency system.
- Italian Data Protection Authority — protection of medical personal data (GDPR).
- Croce Verde — medical volunteer services.
- Italian Red Cross — medical rescue and training.
Book Medical Visits now
Immediate response, free quote, service active across Italy 24 hours a day.